FAQ

DO I NEED AN ACCOUNT TO ORDER?

Yes. The account will provide us with your personal details such as email address and your shipping address, so it will make you easier to check out and do the payment. The benefit such as order tracking, special discounts and regular newsletters.


ARE YOUR PRODUCTS MANUFACTURED IN INDONESIA?

Yes, our products are all self manufactured in Indonesia.


DOES THE PRODUCT HAVE SIZE?

Yes, we are available from size 36-40.

I WOULD LIKE TO ORDER SOLD OUT ITEMS. IS IT POSSIBLE?

You can email us at admin@madebyesme.com / Whatsapp: 08-12345-3630 and tell us what you want to have. We might be considering it, or perhaps the items are available in our stockists.

CAN I ADD ITEMS AFTER I CHECKING OUT?

Unfortunately you can't, because once it chekout, your order is recorded. If you want to add new items, kindly make a new order.


WHY ARE MY ORDER CANCELLED?

Maximum payment for an order is 1x24 hour after order have been placed. If payment has not been completed after the time limit, the order will be canceled automatically.


WHAT DO I HAVE TO DO IF I HAVE COMPLETED THE PAYMENT BUT FORGOT TO CONFIRM OVER THE TIME LIMIT?

Please contact us at admin@madebyesme.com or you can Whatsaap us (08-12345-3630) for more information.


DO YOU ACCEPT CREDIT CARD PAYMENT?

No, unfortunately we only accept bank transfer.